About Us

Labitech, your partner for the digital transformation

Our Mission

Creating value through innovation and expertise. We are a strategic landmark, here and now, for businesses looking to invest in digital growth and strengthen their market leadership.
Immagine di innovazione

Our Vision

Making a difference with our solutions, improving people’s lives.

Guided by our values


Turning goals into ambitious results with energy and courage


Providing solutions to problems by taking them off your hands


Improving ourselves by stepping up


Sharing the same values to strengthen teamwork

We are Labitech

A story of growth and a passion for new technologies


Labitech is born

The company was founded in Parma from the idea of realising an ambitious personal and professional growth project. Labitech is an information technology lab specialising in customer care solutions.

Comsy Contact Centre is born

2005 saw the birth of Comsy Contact Centre, a solution designed to centralise and optimise contact management.



New headquarters and expansion of workforce

Labitech grows. New premises and the expansion of the workforce lay the foundations for the company’s new projects.

Evolution of our Mission and Values

Our value pathway merges with our IT pathway. Mission and values evolve, emphasising the importance of the human component, which is at the heart of the company.



New headquarters, new challenges

New change of office. Labitech continues to grow: new departments and roles are brought in to face new business challenges.

New Logo and Payoff

Labitech gets a new look with a redesigned logo and payoff aligned even more closely with the company’s vision.



Comsy Platform is born

2022 saw the birth of Comsy Platform designed to manage Customer Care processes. Comsy Platform includes Comsy Contact Centre and Comsy Ticket Manager.

Want to develop new digital tools for your business?

Arrange a free call and let’s talk.