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Labitech’s technical support team is your first port of call for assistance with your tech solutions.
Our team, shifting from routine support functions to bona fide strategic operations, aims to offer a complete, structured service, responding promptly to the specific needs of your business and always helping to add value.
The Helpdesk checks that the service or system is functioning correctly; restores the service in the event of malfunctions, glitches or failures, and provides information on how to use it.
The Service Desk carries out routine work such as configuring pre-existing set-ups on software or systems, and also non-routine work such as just-in-time implementation of new structures for software or systems.